Terms of Use
The company CAPRESE S.A., headquartered in Athens at Andrianou Street no. 9, with General Commercial Registry No. 006763601000 (hereinafter referred to as the "Company") designed the website www.kuzina.gr (hereinafter the "Website"), in order to promote the restaurant, which the Company operates in Athens and specifically at Andrianou Street No. 9 (hereinafter referred to as the "Store"), while providing the public with the option to make on - line table reservations. The use of the Website and the individual services offered through the Website are subject to these Terms of Use and the Company's Privacy Policy, which is described in detail below. The use of the Website (even in case of simple browsing) indicates the unconditional acceptance of the Terms of Use and Privacy Policy by the User as applicable. The continued use of the Website after the amendments of these Terms is perceived as acceptance of these amendments.
The Company reserves the right to exclude any user from the use of the Website for any reason, in case that the Company considers at its sole discretion that the user’s conduct violates anyone of these Terms and / or any legal provision.
Additionally, the Company reserves the right to unilaterally amend these Terms by a simple post on the Website. More specifically, the Company reserves the right to amend, remove, withdraw or complement the Terms and Conditions of Use of the Website anytime and without prior notice. These amendments shall be applied immediately. Also, the Company may adjust, amend, remove, define or terminate the operation of the Website, as well as any of its items, including picture images, presentation or description of any product or service at any time. For this reason, before using the Website, you will always be asked to read the current Terms and confirm your acceptance.
The Company cannot guarantee the uninterrupted and without technical errors operation of the Website and shall not be held responsible for any damage resulting from malfunction or inaccessibility to the Website.
Terms and Conditions of browsing and submission of on-line reservation requests
Browsing the Website and the submission of an on-line reservation request does not require the user’s signing up in the Website or the creation of a personal user account.
However, the submission of an on-line reservation request requires the provision of personal information and data on behalf of the user. In order to sign up and use the Website’s services, the user is required to be over 18 years of age and maintain full legal capacity.
In order to submit an on-line reservation request, the user is required to select the “BOOK A TABLE” application and define: a) the number of persons the user wishes to include in the reservation, b) the date of arrival, c) the time of arrival and d) the restaurant area, where the user wishes to book a table, which shall be reserved for the user (ground floor outdoor area, ground floor indoor area, tarazza).
Remark on the tarazza area: At this point it is mentioned that the tarazza area is available from April to October each year. Additionally, due to the limited space of the area, the user who wishes to dine at the tarazza should consider that tables shall be available for specific time periods, particularly: a) from 19.00 p.m. to 21.45 p.m. and (b) from 22.00 p.m. to 1.00 a.m. Therefore, the user who wishes to dine at the tarazza should be aware of the above time limits of table availability.
At a later stage, the user will be asked to fill in a form with his / her personal details. In particular, the user is required to fill in the following:
1. Name and Surname
2. A valid and active e-mail address, which the user has legally assumed. A confirmation e-mail will be sent to this address by the Company, including the personal details, as entered by the user, and the user’s reservation details. The user guarantees that the above address is true and that he / she is the rightful owner and user of this address, which the user controls fully and exclusively. The user is required to take appropriate measures to avoid any occurring unauthorized access and use of his / her e-mail address. Furthermore, the user acknowledges and accepts that any communication using the e-mail address is presumed as originating, addressed and received by the user.
3. A mobile phone number, which the user legally owns, aimed exclusively at the direct communication of the Company with the user regarding the reservation. The user is required to be the rightful owner of the above phone number.
The user also states and guarantees that all the above details entered are accurate and true and that they do not offend any person in any way, and accepts that in case of inaccurate details the on-line reservation made shall be cancelled (invalid) and the Company shall not assume any liability. Therefore, the user provides hereby the Company with the right to verify at its sole discretion the accuracy and truth of user details in any way the Company deems appropriate.
The Company reserves the right to require the user to enter additional details on the basis of the verification and identification process and in order to enable the implementation of some of the services provided through the Website.
The same procedure of filling in personal user details should be followed for each new reservation.
Process and Terms of Reservations
The user, who has submitted the request for on-line reservation according to the above procedure, is the beneficiary of the reservation. In case the user wishes to make a reservation in the name of another beneficiary should inform the Store accordingly either by telephone at 2103240133 or by e-mail at info@kuzina.gr.
Each reservation is valid and binds the Company (except for cases of force majeure and unexpected events) for the date and time of arrival, as well as for the certain number of persons that the user has stated in the on-line application form. In the event that the user does not appear at the Store on the date and time for which he has submitted an on-line request and / or in case the user wishes a table for more or less persons, the Company may provide that table depending on availability. In this case, the Company shall assume no liability for the ability to serve the user.
In order for the Company to provide services, upon the arrival at the Store any person that the user has included in the submitted on-line reservation should necessarily inform the Company’s competent employees regarding the on-line reservation mentioning additionally the details of that user, who made the on-line reservation.
The reservation is valid for the Company, as submitted by the user. If for any reason the user wishes to modify the reservation, they should follow the reservation cancellation procedure as described below and resubmit an on-line reservation request by re-completing the relevant form.
It is explicitly stated that the Company assumes no liability in the event of leakage of the details of on-line reservation to non-entitled persons.
Cancellation Policy
Cancellations of the user's reservations are performed exclusively by e-mail either by the "Cancel Order" link on the reservation confirmation email or by sending an email to info@kuzina.gr. The user shall bear no costs for the cancellation of a reservation (as well as for the reservation).
The Company reserves the right to cancel a reservation in the following indicatively mentioned cases (a) In case the Store is unable to perform on-line reservations due to power outages, technical problems, weather conditions or other reasons of force majeure, (b) In case the Store has been leased by a third party for exclusive service (e.g. special events), (c) In case the Company forfeits the right to operate the Store or the Store ceases its commercial activities for any reason, (d) In case one particular user has been denied service by the Company due to statement of false details or repeated cancellations and / or non-timely arrivals. In such cases, the Company shall make all effort to inform the user (s) within a reasonable amount of time.
Personal Data
By browsing the Website the user declares and acknowledges that they accept the practices and policies described below in “Privacy Policy” and consent to the collection, use, processing and eventual transmission of some of his / her personal data. The personal data of users will be maintained in a file, solely for the purpose of providing services through the Website.
The Company commits not to sell, transfer or otherwise disclose to third parties the personal data of users collected through the Website, subject to the following. Each user reserves the right to request the deletion of his / her personal data from the above mentioned file by placing a written request to the Company by e-mail at the email address info@kuzina.gr.
Copyright
Images, logos / trademarks, graphics, photographs and texts as well as any other item that may be subject to copyright and are found on the Website constitute the intellectual property of the Company and are protected according to the relevant provisions of Greek and EU legislation. Consequently, any copy, film / digital recording and mechanical reproduction, downloading, processing, reselling and generally commercial operation of the content of the Website is prohibited.
Applicable Law and Jurisdiction
These Terms and any amendments thereof are governed by Greek law. The courts of the city of Athens have jurisdiction ratione materiae in case of any dispute arising from the use of services provided through the Websitethat cannot be resolved in an extrajudicial manner.
Privacy Policy
This Privacy Policy describes the information that the Company collects from the users of the Website and the way in which this information may be used. By using the Website or any other feature or content that the Company may provide in relation to its software or applications, the user is presumed to accept the practices and policies described in this Privacy Policy and consent to the collection, use and disclosure of his / her information as described below. This policy does not apply to third-party websites or to applications that may be accessed by the user through the Website or for information that he /she provides to third parties or that are collected by third parties. These third parties may apply their own privacy policy, which we encourage you to read before you disclose information to or through these third parties. In case the user does not agree with the policies and practices described in this chapter, it is advisable not to browse or use the Website in general. This policy may be subject to amendments. The continued use of the Website after the amendments to this Policy is considered as acceptance of the above amendments.
This policy covers the management of Personal Data that are collected when the user browses and uses the services of the Website.
When requesting an on-line reservation, the user will be asked to provide information that identifies him / her, such as name, postal address, e-mail address, telephone number, mobile device identification number or any other identification data that the Company may use in order to contact the user either on-line or offline, as described above. It may be possible for the user to access the features of the Website by using his or her Facebook or other social media account. Privacy settings in the Facebook account or other social media available to the user, as well as the corresponding privacy policy of social networking companies, will determine the personal and other data that may be forwarded to the Company when the user acquires access to the services of the Website.
- Automatically collected data
Whenever the user interacts with the services of the Website, data may be automatically downloaded and recorded to the server log files by the user's browser or platform, including location, IP address, cookies, etc. The Company's IT and advertising collaborators may be permitted to place "cookies" and "web beacons" (also known as Internet tags, pixel tags, single-pixel GIFs, clear GIFs, invisible GIFs, 1-by-1 GIFs, and web bugs) on the user's device, which are identifiers that are transferred to the device through the browser in order to allow the Company to recognize the user's browser and be informed about how and when a visit is made on the Website or websites owned by advertised collaborators, ad display, number of persons, etc. The user may be able to modify the options in his browser to prevent or restrict the acceptance of cookies, web beacons and similar technologies, however in this case he may not be able to fully benefit from the services of the Website.
- Third party services
The Site may allow the user to connect with certain third party services (Twitter, Facebook and other similar services). When the user discloses information to these third party services, this information is no longer under the control of the Company, but subject to the terms of use and privacy policy of those third parties. The Company may make certain personal data available to third-party developers using the Application Programming Interface ("API"). The use of third-party applications developed using API is subject to the terms of use and privacy policy of these third parties. When a user uses the Website, certain third parties may use automatic data collection technologies to collect information related to the user or his / her device. These third parties may include: advertisers, advertising networks and servers, analysis companies, mobile device manufacturers, mobile service providers, etc. These third parties may use monitoring technologies to collect information about the user each time he / she uses the services of the Website. The information collected may relate to the user's personal data or they may collect information, including personal data, about the user's on-line activities over time and on different websites, applications, and other on-line services or websites. They may use this information to offer interest-based advertising (behavioral advertising) or other targeted content. The Company declares that it does not control these third-party tracking technologies or the way they may be used.
- Location-based services
The Website may include a location tracking feature that identifies the user's location, based on the wireless network location or WiFi access points within the range of which it is located. Location information is used solely to provide the services provided through the Website.
- Links
The Website may contain links to other websites. The Company shall not be held responsible for data protection practices, terms and conditions of use or for content of any kind on these websites. Linked websites may collect user's personal data that is not under the Company’s control. Data collection practices on linked websites are governed by each website's privacy policy.
- Disclosure of collected Personal Data
The Company does not lease or sell the User's Personal Data to any party. The Company discloses the user's Personal Data in a form that permits personal identification only, as described in these Terms.
- Communication regarding services
As part of the services provided through the Website, the user may receive messages either by email or otherwise about anything related to the use of the services on behalf of the user.
- Promotion Offers
In case the user selects to receive newsletters on offers when submitting an on-line reservation request, the Company may send an update of the offers made on its behalf or on behalf of other affiliated companies. In the latter case, however, personal data is not shared with the other company.
In case the user does not wish to receive the above offers, he / she may inform the Company by sending a message at info@kuzina.gr or by selecting the relevant option on the on-line reservation application form.
- Further use of user information
· The Company uses the collected information regarding the users or the data they provide, including some personal data, in order to conduct the following indicatively:
· Provide the services of the Website and any other relevant information, product or service.
· Exercise its rights pursuant to any agreement entered into between the Company and the users.
· Notify when service updates are available and when modifications have been made to any of the products or services the Company provides or offers through the Website.
- User Personal Data Safety
The Company and suppliers, who provide hosting services, apply the applicable law on maintaining a personal data file and use a wide range of security technologies and administrative procedures to help protect users' personal data against unauthorized access, use or communication, using appropriate security measures with regard to sensitivity of the information. The Company makes all effort to protect the user's information and any other personal data kept in its records. Unauthorized entry or use, damage to hardware or software and other factors may endanger the user's information security at any time.
- User access to their Personal Data
Any user wishing to receive information about his / her personal data that is kept by the Company may contact the competent employee for processing these data by email at info@kuzina.gr and request their modification or deletion.
User Liability
Those who visit and use the Website agree that you will use it in accordance with law and public morality.
You agree that you will not use the Website for the transmission or retransmission of illegal and / or unethical and / or in any way damaging content, or content and data that violates any right, such as the personality, intellectual and / or industrial property or copyright of any third party, or that is contrary to any provision of law or contract.
You agree not to transmit virus software or any other technically harmful item through or to the Website and not to take any action to break its code or security codes.
Company Guarantees - Limitation of Liability
The Company guarantees that during the execution of the present agreement it will demonstrates the utmost diligence required by the present Terms and Conditions and in relevant transactions.
The Company, its employees and / or its representatives do not guarantee and are not liable for any of the following:
(a) the uninterrupted and defect-free operation of the Website
(b) the uninterrupted operation of its Store
(c) any indemnity (consequential, incidental, direct, indirect or special indemnity) or costs or penalties, including - but not limited to, those resulting from lost profits, business disruption, loss of information, data or customer base, loss or damage to property, and any third party claims that may arise in connection with the use, copy, or presentation of the Website or its contents or any other linked website, whether or not the Company was aware of or ought to be aware of this possibility.
The Company is relieved of any responsibility for the execution of this Agreement in cases of force majeure.